Microsoft’s ambitious push to monetize AI in Microsoft 365 started with a simple idea – charge per user for “Copilot” AI features. Initially hailed as a game-changer, the $30-per-user-per-month M365 Copilot license promised to infuse everyday Office apps with GPT-powered smarts. Two years on, however, that model hasn’t lived up to the hype. Adoption of … Continue reading From Copilot to Agent 365: Why Microsoft’s Per‑User AI License Model Had to Evolve